HOW DO I ORDER SAMPLES/CUTTINGS
Due to variations in screens, we cannot guarantee that colours shown on our website are truly representative of our products. Prior to purchasing we recommend that you order a sample of our fabric or wallpaper.
You can order samples/cuttings directly from us online. You can also order through your interior designer or a stockist. If you need a larger sample to see a full pattern repeat, please email us and we will send you a returnable sample.
HOW DO I PLACE AN ORDER
Your interior designer or stockist will be able to place an order with us or you can order directly with us.
ORDERS FROM OUTSIDE THE UK
Please contact us directly.
Please note that customers outside the UK will also be liable to any import duty or tariffs and all other local documentary requirements. All parcels must be signed for on delivery.
MATCHING A PREVIOUSLY ORDERED WALLPAPER OR FABRIC
There may be minor colour differences between different printings of wallpaper or fabric. If wallpaper, there will be a number on the slip inside the roll and if you let us know this number, we will advise you if we have more of the same. For fabric we can see if we have more metres from the same print run. As many of our fabrics are printed by hand there may be slight imperfections that shouldn’t be considered a fault, but as being part of the character of the design.
Fabrics: we always recommend dry cleaning our fabrics.
We advise against positioning fabric in direct sunlight as this can create fading over time. To limit fading draw curtains back from direct sunlight and position them so that the design side where the curtains meet is not facing the sun.
Voiles/Sheers: cold machine wash. Do not tumble dry.
Velvet Cusions: velvet, with its inherent pile is prone to marks when pressure is applied. It recovers well if lightly brushed with a soft brush. Small stains should be wiped clean with a damp cloth and left to dry. Avoid water marks by making sure excess water is removed from the cloth. After drying gently rub the pile to regain the velvet’s appearance. We do not recommend using upholstery cleaning products.
Try to avoid placing cushions in direct sunlight.
Cotton and velvet fabrics are dry clean only.
IS YOUR CHINA MICROWAVE AND DISHWASHER SAFE
Yes, it is fired at extremely high temperatures so is microwavable and dishwasher safe.